During Productions: Monday-Sunday: 12pm – 30 minutes after curtain
Between Productions: Monday – Friday: 12pm – 6pm | Saturday & Sunday: Closed
*During holidays, hours may shift. We recommend calling before you arrive at the box office.
*Box Office hours and ticketing options may change for Rentals and Special Events.
Please leave a message or email us and we will get back to you as soon as possible.
For information, go to the individual performance company links here.
Photography and Videography
Patrons may take photographs inside the theatre before and after the performance or at intermission. If you share your photos, please tag @PhilaTheatreCo and credit any designers for the production. The use of photographic or recording devices is strictly prohibited during the performance.
PLEASE NOTE: The audience may be photographed by PTC staff for archival and publicity purposes. If you prefer your likeness not to appear in PTC materials, please notify a House Manager.
To ensure best experience for all of our audience members, and for your safety, you may need to wait before entering the theatre and may be unable to sit in your ticketed seat. This wait time varies show-to-show, and is at the discretion of PTC’s Production Team and House Managers. Until you are seated, you are encouraged to make yourself comfortable in our lobby and watch the show on the monitors or speak with a House Manager for a brief recap.
Assistive Listening Devices
Infrared hearing enhancers are available in our lobby next to our bar in front of Door 1. Please be ready to provide a valid ID or credit card, and a House Manager will be happy to assist you. If you are wearing a hearing aide, let us know, and we’ll introduce you to our T-coil device option! Quantities are limited and all devices are distributed on a first-come, first served basis.
Restrooms, Elevator, and Water Fountains
Located on the orchestra level of the Theatre. All restrooms are ADA compliant. The elevator is located to the left of the concession stand, which may be used to reach the mezzanine level. Water fountains are located outside the restrooms.
Lost & Found
If you have lost or found an item, please see the Box Office or House Manager.
PTC is not responsible for the loss or theft of personal belongings.