Job Opportunities

Current Openings

We’re always looking for talented, motivated people to join our team. Check back often for new job listings.

Patron Services Manager

Job responsibilities include but may not be limited to:

  • Manages all Front of House (FOH) experiences, staff, and processes
  • Coordinates with the Graphic Designer to maintain the messaging and marketing elements of the lobby spaces at the theatre (signage, flyers, posters, furnishings, décor, etc.)
  • Hires, coordinates, schedules, and trains bartenders, coat check, and volunteer usher staff ensuring that all personnel meet PTC standards of service and hospitality; is available as emergency back-up in these positions; manages all FOH staff communications and updates “as they happen”
  • Is available for all on-site events, including venue rentals as well as internal PTC events, to oversee staff, and be the on-site point person for PTC leadership
  • Is responsible for tracking bar/concessions cash box; stocking bar/concessions including purchase, delivery, and inventory of alcohol, beverages, coffee, snacks, supplies, décor, etc.; managing vendor relationships; tracking bar/concessions sales through Square payments platform; and reporting income at the conclusion of each production
  • Manages concessions budget and tracking, and assists with revenue projections
  • Is responsible for tracking licenses and renewals, e.g. liquor, facilities, food service
  • Is responsible for daily delivery of the FOH report with important audience feedback and facility issues
  • Works with Stage Manager and other production staff to develop and enforce policies re: ADA compliance; patron challenges; hearing assisted devices; late seating; special needs and circumstances (i.e. cancelled performances) and facility readiness
  • Supports the Rental and Group Sales Manager, Development, Education and other departments on FOH services, planning and events
  • Is the first person to note and track facility or equipment issues (excluding the house or production areas), including maintenance or damage and works to find repair vendors, get quotes, coordinate repairs, etc. This includes lobbies, concessions, green room and rest rooms.
  • Hires, schedules, and supervises custodial staff
  • Maintains and changes outbound phone messages
  • Has primary responsibility for tracking curtain speech updates
  • Additional tasks and responsibilities as needed and available for marketing support
  • Acts as point person for all patron emergencies, including medical; establishes and maintains emergency procedures.

Skill Set

The successful candidate in the Patron Services Manager position has a Concierge mindset. They love personal interaction, creating a hospitality experience in a busy setting, keeping abreast of bar and concessions trends and creating new experiences, and owning their work. They must be entrepreneurial, organized, detail oriented, and able to respond in an exciting, rapid change environment with multiple stakeholders. Hospitality, retail, restaurant, or customer service experience preferred with knowledge of theatre a plus, a fearless approach to challenges and a commitment to teamwork. Typical office platforms will be used in day-to-day functions including Excel, G-suite, Slack, and Square payment systems.

Education/Experience Level

College preferred, 2-3 years experience required.

Full-Time
40 hours/week with availability to work nights/weekends
Salary: Negotiable

To Apply

Please submit cover letter and resume to Carol Flannery, cflannery@philadelphiatheatrecompany.org, with “Patron Services Manager” in the subject line. No calls please.

PTC does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status.

Development Intern

Development Intern

Responsibilities:

PTC Internships are unpaid and part time, and can be flexible to the candidate’s schedule.  Development interns will assume staff level responsibilities under the supervision of the Development Department.  Interns can expect to perform basic, everyday administrative tasks for the benefit of PTC, such as answering phones, filing, making copies, data entry and organizing documents. These tasks will not be the primary focus of the internship, but are essential to the operation of PTC’s Development Department. Other projects will include solicitation mailings, prospect research; drafting of letters, creation of Board presentations, and management of event logistics.  Interns will also be given the opportunity to learn how the department works, as well as exposure to other departments.  Office is open from 9:30 to 5:30, some evenings and weekends.

Credit:

PTC offers school credit and would prefer a candidate be available for an entire semester.

Qualifications:

  • Enrolled in College or University
  • Proficiency with MS Office, including Outlook, Word, PowerPoint and Excel
  • Excellent interpersonal skills
  • Ability to multi-task
  • Ability work independently and within a team
  • Strong written and verbal communication skills
  • Good organizational and time management skills
  • Attention to detail
  • Good sense of humor
  • Interest in Theatre and Performing Arts

Please send cover letter and resume to Jessica Pasquariello, Development Manager, by email or mail to

Philadelphia Theatre Company
215 S. Broad Street
10th Floor
Philadelphia, PA 19107

 

Volunteer

Volunteers are essential to the efficient operation of Philadelphia Theatre Company, and we are grateful for your interest in joining our family. We currently have the following volunteer opportunities available:

Volunteer Ushers

Volunteer Ushers

Volunteer to usher and see shows for free! Philadelphia Theatre Company is calling all enthusiastic arts-lovers to usher at the beautiful Suzanne Roberts Theatre. Everyone is welcome – all you need is a positive attitude and willingness to provide a great experience to fellow theatregoers! House Managers may assign ushers to greet and direct patrons, stuff and distribute programs, assist with seating, collect ticket stubs, and help with light upkeep after the performance. Arrival time is one 1 hr. & 15 min. prior to curtain, and appropriate all-black dress is required. Parking is available at local parking garages, lots, and meters. All volunteers are encouraged to invite friends to join them in ushering and are invited to watch the performance. To express interest in joining our team, or for more information, please contact Alexander Rioh, Audience Services Coordinator, at arioh@philadelphiatheatrecompany.org or 215.985.0420 x105.

Casting & Auditions

Upcoming Auditions
No auditions are scheduled at this time.

 

General Information
Philadelphia Theatre Company casts on a per show basis. Auditions are held in Philadelphia and New York. Audition notices are posted on this website, on PTC’s casting hotline (215.985.1400 x305), on the Philadelphia AEA hotline, on the Theatre Alliance website, and elsewhere. If you’re not already on file or have updated information for our files, please send headshot/resume to:

 

  • Attn: Casting
    Philadelphia Theatre Company
    215 S. Broad Street, 10th Floor
    Philadelphia, PA 19107
No phone calls or email submissions, please.