Answers to your questions about your theatregoing experience.
We suggest that you arrive with enough time to enjoy the lobby and bar as late seating may restrict your enjoyment of the show. The theatre lobby and bar open one-hour prior to performance time. The bar offers a selection of wine, beer, mixed drinks, waters, and soft drinks with snack choices of ice cream, chocolate, and other sweet and savory options.Food and drink may be taken into the theatre provided they are consumed without disturbance.
The closest garage is connected to the Symphony House condominium, located next to the theatre, on the corner of Pine and Broad Streets There are several other garages and outdoor lots located within a few blocks of the theatre and there is metered street parking in the vicinity. We do not own a garage, but do offer a $2 discount to subscribers who park in the Symphony House garage. Ask for your discount coupon at the Box Office window. For more info, click here and scroll down.
Yes! Post-performance artist chats for the 2019-20 season are scheduled on:
Oct. 24, 29
Feb. 20, 25
Our new Free-Talk Series offers an opportunity to join the community and share your story after a performance. Check the website for any additional special events or meet-the-artist opportunities.
Most of our shows are recommended for ages 12 and up, but you know your children best. If you have a question about show content, feel free to contact an Audience Services representative at 215.985.0420
Yes and the lobby and bar open an hour before curtain. The bar offers a selection of wine, beer, mixed drinks, waters, and soft drinks with snack choices of ice cream, chocolate, and other sweet and savory options. Food and drink may be taken into the theatre provided they are consumed without disturbance.
You don’t want to miss the beginning! Please allow ample time for driving, dining, and parking when attending your performance. Latecomers will be seated at the discretion of management in order to prevent a disruption of performance already in progress. In most cases, if you are late you will be asked to sit in the first available seat until intermission. After intermission, latecomers can claim their original seats. For the best experience, please arrive on time.
We do not have an official dress code; you be you!
Subscribers can exchange their tickets, or donate their tickets back to the theatre for a tax-deductible donation, up to 24 hours prior to their performance. ** For patrons holding tickets to The Wolves, we have contacted you via email or a call, to provide you with additional options. Please email the box office at [email protected] if you did not receive an email.
If you lose or misplace your tickets, please call our Box Office at 215.985.0420 before your performance date and we will be happy to provide replacements. Replacement tickets will be mailed to you or held at the box office.
PTC offers devices and programs to assist patrons with a hearing disability including Assistive Listening Devices (ALDs) for use with and without hearing aids, and audio-described and open-captioned performances for certain performances. Please visit our accessibility page for more information.
The Suzanne Roberts Theatre is accessible to mobility devices from the street entrance to the mezzanine. Please call in advance for wheelchair and companion seating so that we may discuss your needs. Seating may be limited based on prior sales, is offered on a first come, first seated basis and is available in both the orchestra and the mezzanine. We offer ADA compliant water fountains and accessible restrooms on our street level. There is an elevator to the mezzanine level of the theatre.
Yes, there is an elevator that goes to the mezzanine level. Please note that there are steps in the mezzanine with no steps for disability access in the box seats.
Yes. You may want to bring a light sweater for comfort.
Smoking is not permitted anywhere inside the Suzanne Roberts Theatre.
No photography or recording devices are permitted in the theatre.
Coat racks are available in the lobby for self-serve coat check.