Accessibility & Tickets

Accessibility & Tickets

The transforming and entertaining experience that live theater provides belongs to everyone. Philadelphia Theatre Company is dedicated to its mission to serve all theater audiences, and to eliminate the barriers that keep individuals with special needs isolated from the arts and from their communities. In recognition of our dedication to this mission, we are proud recipients of the 
2004 Mayor’s Commission on Disabilities Award and the 2004 Accessibility Beyond the Ramp Award.

Philadelphia Theatre Company’s Suzanne Roberts Theatre features state-of-the-art accessibility for patrons with disabilities, including:

  • Street level access to bathrooms
  • Elevator access between floors and wheelchair seating in both the Mezzanine and Orchestra with adjacent companion seating
  • Assisted listening devices for all performances (please ask about our T-coil compatible device options that will work with your hearing aid)
  • Wheelchair-level ticket windows accessible to all
  • Automatic doors from the street into the theater
  • Braille signage throughout the building
  • Audio Described performances with Pre-show Sensory Workshops, and Open Captioned performances See below for details, dates and reservations.  

For more information, please contact Artistic Associate Allison Fifield
at 215.985.1400 x100, or [email protected].

Ticket Access at $10 and $2

  • Thanks to a sponsorship from PNC Arts Alive, ten seats will be offered at $10 for every performance throughout the 2018-19 season. At 11am on the day of each performance any patron may visit or call the box office at 215-985-0420 or go online to purchase up to two 10Tix. Unlike typical rush ticket policies which are subject to availability, these seats will be kept off sale to the public to ensure availability until the day of the show.
  • The ACCESS LIVE ticket initiative provides $2 tickets to ACCESS cardholders; these are PA residents who monitor their government-issued cash, food or medical benefits with an EBT card. Reserve in advance then simply show your access card at the box office when you pick up your tickets. Additional details on ACCESS LIVE.


The following Wednesday matinee performances are crafted for Audio Description and Pre-show Sensory Workshops

  • For audience members who are blind or low vision. Through wireless headsets, a trained audio describer fills in the details of action on the stage, which might otherwise have been visually missed. Check below for specific dates. Reservations are required for Sensory Workshops, which start 90 minutes before the show.

Everything is Wonderful –  Wednesday, March 4, 1pm
The Wolves – Wednesday, April 29, 1pm

The following Saturday matinee performances are crafted with Open Captioning

  • For audience members who are hearing impaired. A large LED captioning screen, positioned beside the stage, scrolls text of the lyrics/dialogue in tandem with the lyrics/dialogue of the performance. Check below for specific dates.

Everything is Wonderful –  Saturday, March 7, 2pm
The Wolves – Saturday, May 2, 2pm

Support for Philadelphia Theatre Company’s Accent on Accessibility program comes from the Pennsylvania Council on the Arts’ Accessibility to the Arts in Pennsylvania for Individuals with Disabilities Program, VSA arts of Pennsylvania, Barra Foundation, Louis N. Casset Foundation, Independence Foundation, Lincoln Financial Foundation, Philadelphia Cultural Fund, R.K. Mellon Family Foundation, William Penn Foundation, and The Pew Charitable Trusts.