Philadelphia Theatre Company is concerned about protecting the privacy of our website visitors. Philadelphia Theatre Company does not collect personally identifying data, such as names, addresses, and email addresses, except when voluntarily submitted by website visitors. Our site uses online software and forms through which our patrons, donors, and guests request tickets, information and other services. We collect buyer contact information (e.g., their email addresses and mailing address), unique identifiers (e.g., their patron ID number) and financial information (e.g., their account and credit card numbers). Contact information from our order forms or information request forms is used to fulfill orders and send information about the Philadelphia Theatre Company to our patrons by email or conventional mail. A patron’s contact information is also used to contact the patron when necessary. Unique identifiers (such as patron ID numbers) are collected from website patrons to verify the user identity and for use as account numbers in our record system. Information that Philadelphia Theatre Company collects is used to make our website more useful by helping us learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. The information we receive depends on what you do when visiting this site. In general, we receive two types of information: the personal information you provide voluntarily and aggregated information about users as a whole.
We may request personal information when you buy tickets or merchandise, or register for online contests or other promotional programs we may offer. This personal information may include your name, email address, phone number, street address, etc.
Because of the way Internet computer servers work, we receive certain types of information about general activity at the Philadelphia Theatre Company website. This does not include personal identifying information, but does include the number of times the Philadelphia Theatre Company website is visited, which pages are requested most, the domain names (e.g., “aol.com”) from which visitors are coming, and the date and time of each visit. Philadelphia Theatre Company compiles this information into an aggregate form for statistical analysis and reporting. These reports track website activity overall rather than on an individual level.
The personal information you voluntarily provide is used to fulfill your request(s) (e.g., for ticket orders, information, entry in a contest or sweepstakes, etc.). Because aggregated information does not include personal identifying information, we cannot use aggregated information to identify you. We review it for statistical purposes. This helps us continue to build a better website for you. We may disclose aggregated data to third parties (such as advertisers or actual or potential donors) or include it in public records.
Philadelphia Theatre Company uses Secure Socket Layer (SSL) technology when finalizing your order. SSL provides strong encryption and security for processing online transactions. If you experience any difficulty or prefer to place your order by telephone, please contact the Philadelphia Theatre Company Box Office at 215.985.0420.
Send a remove request if you no longer wish to receive news and special offers from Philadelphia Theatre Company. Remember, however, that by electing to remove your name from the list, you will no longer have first access to ticket offers and the latest news about Philadelphia Theatre Company.
Contacting Philadelphia Theatre Company
If you have any questions about Philadelphia Theatre Company, contact us at 215.985.0420 (Box Office) or 215.985.1400 (Administrative Office).